Centralized (Single-Pane) Monitoring
No more manual checking across multiple customers and 25+ supported backup tools. Gain simple and automated oversight of your entire backup environment.
SLA and Compliance Reporting
Leverage dozens of configurable standard reports, including an AI-powered Missed Backup report, to ensure data is protected.
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Real-Time Alerting & Intelligent Ticketing Automation
Configure real-time alerting and automate intelligent incident ticketing in ITSM/PSA systems such as ServiceNow, Autotask PSA, ConnectWise, and HaloPSA.
MSP-Friendly Features
"Pay-as-you-go" billing with zero contracts/commitments. The ability to manage every customer with just one account. White-labeled reporting to give customers confidence their data is protected, and much more.
We’ve built API/direct integrations to popular cloud and on-premises backup applications, delivering best-in-class reporting accuracy.
Continuous API-based or direct data collection from cloud/on-prem backup products.- Go beyond basic success and failure reporting and know — with confidence — when jobs don’t run and/or when backup policies are missing.
- 25+ supported backup applications
Unrivaled Reporting & Automation
Bocada Cloud reporting helps you ensure & demonstrate that critical data is protected. Rich automation helps you meet your obligations in just minutes per day.
- Essential reports: Executive Summary, Job Activity, Job Trends, Backup Failure, Restore Activity, Restore Failure, and View Resources
- AI-powered missing backup reporting automatically identifies jobs that should have run but didn’t.
- Unprotected resource reporting: Identify resources with zero backup policies in place.
- View all your Veeam warnings and backup error messages in one Job Activity report.
- Incident ticketing automation: Automate failure/incident ticketing in your PSA/ITSM software with configurable triggers, streamlining your operations workflow and reducing ticket noise.
- Create purpose-built custom reports with configurable filters, grouping, and criteria
- Share reports via link or .XLSX (Excel) email attachment, with options to subscribe or schedule on a recurring basis.
- White-label reports to personalize the look and feel for each customer.
Pay-As-You-Go Pricing, Free Tier + Free Trial
- Free tier: Every account is free to use under 25 monitored resources (servers, VMs, clients)
- Simple pay-as-you-go pricing (with no annual commitment) when you exceed 25 monitored resources — so you’ll never pay for licenses you aren’t using
- $1 per monitored resource per month (above 25 free resources).
- 30-day free trial to monitor as many resources as you’d like for 30 days
Same Underlying Technology, New SaaS Experience
The same data collection, reporting, and automation used by Fortune Global 500 IT teams, now in a new software-as-a-service offering for businesses of all sizes.
- Automate data collection, monitoring, reporting, and alerting.
- Manage any number of customer organizations (or internal organizations) with a single account
"Bocada Cloud provides us with confidence."
"As a managed service provider, we needed a central location for visibility into the Veeam backups at various client sites. Previously, we relayed on Veeam email alerts, but Bocada Cloud provides us with confidence that we are not missing any Veeam alerts. With Bocada Cloud, we are now able to visualize our Veeam backups in a central location.
The amount of time we use managing and evaluating our Veeam backups has been significantly reduced by Bocada Cloud."
Matt Y.
Director of Managed Services at Acruity
"Clear view and reporting of all backups running in Microsoft Azure"
"We have been trying to set up Azure backups reporting with a clear pass/fail output -- after several support calls to Microsoft we gave up. We found Bocada and started testing! Like magic, reports were clear to read, error messages show up so we can take immediate actions when backups were failing. In addition, the Bocada team listens. We gave them few requests and they produced results! We have been using Bocada for about 1 year now, and we are very happy with it."
Adam T.
AVP/IT Systems Engineer at Kearny Bank
"Great Backup Tracker"
"Bocada Cloud allows for great backup tracking and easy to see backup success across multiple clients. The deployment of Bocada Cloud is fairly easy now and has worked really well for us. They are actively developing it which is nice to see as well."
Cory P.
Director of Managed Services at Hutchinson and Bloodgood LLP