Centralized (Single-Pane) Monitoring
No more manual checking across multiple customers and 25+ supported backup tools. Gain simple and automated oversight of your entire backup environment.
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SLA and Compliance Reporting
Leverage dozens of configurable standard reports, including an AI-powered Missed Backup report, to ensure data is protected.
Real-Time Alerting & Intelligent Ticketing Automation
Configure real-time alerting and automate intelligent incident ticketing in ITSM/PSA systems such as ServiceNow, Autotask PSA, ConnectWise, HaloPSA, and Jira.
MSP-Friendly Features
"Pay-as-you-go" billing with zero contracts/commitments. The ability to manage every customer with just one account. White-labeled reporting to give customers confidence their data is protected, and much more.
We’ve built API/direct integrations to popular cloud and on-premises backup applications, delivering best-in-class reporting accuracy.
Continuous API-based or direct data collection from cloud/on-prem backup products.- Go beyond basic success and failure reporting and know — with confidence — when jobs don’t run and/or when backup policies are missing.
- 25+ supported backup applications via API/direct connections; 300+ supported via email parsing or custom integrations.
Unrivaled Reporting & Automation
Bocada Cloud reporting helps you ensure & demonstrate that critical data is protected. Rich automation helps you meet your obligations in just minutes per day.
- Essential reports: Executive Summary, Job Activity, Job Trends, Backup Failure, Restore Activity, Restore Failure, and View Resources
- AI-powered missing backup reporting automatically identifies jobs that should have run but didn’t.
- Unprotected resource reporting: Identify resources with zero backup policies in place.
- View all your Veeam warnings and backup error messages in one Job Activity report.
- Incident ticketing automation: Automate failure/incident ticketing in your PSA/ITSM software with configurable triggers, streamlining your operations workflow and reducing ticket noise.
- Create purpose-built custom reports with configurable filters, grouping, and criteria
- Share reports via link or .XLSX (Excel) email attachment, with options to subscribe or schedule on a recurring basis.
- White-label reports to personalize the look and feel for each customer.
Backup Health Score
The Backup Health Score is a 0–100% rating that reflects the overall effectiveness of your backup operations. We've delivered a single, intuitive performance metric to help IT teams, executives, and managed backup customers understand just how well their data is being protected.
- Executive-Friendly Reporting: Share Backup Health Score reports with business leaders and customers to demonstrate compliance and SLA performance in an easy-to-understand way.
- Actionable Insights: Our built-in Recommendation Engine automatically identifies areas for improvement to strengthen your data protection posture.
- Path to Backup Excellence: Optimizing your Backup Health Score drives continuous improvement in your backup operations.
- MSP-Friendly: Our detailed report allows you to compare Backup Health Scores (and the component scores that make up the Backup Health Score) across every organization/customer account.
Same Underlying Technology, New SaaS Experience
The same data collection, reporting, and automation used by Fortune Global 500 IT teams, now in a new software-as-a-service offering for businesses of all sizes.
- Automate data collection, monitoring, reporting, and alerting.
- Manage any number of customer organizations (or internal organizations) with a single account
- Customize your own data hosting region (e.g., for data sovereignty reasons).
Pay-As-You-Go Pricing, 30-Day Free Trial
- Simple pay-as-you-go pricing (with no annual commitment) — so you’ll never pay for licenses you aren’t using
- Prices start at $0.75 per monitored resource per month. Volume discounts are available.
- 30-day free trial to monitor as many resources as you’d like for 30 days
"Bocada Cloud provides us with confidence."
"As a managed service provider, we needed a central location for visibility into the Veeam backups at various client sites. Previously, we relayed on Veeam email alerts, but Bocada Cloud provides us with confidence that we are not missing any Veeam alerts. With Bocada Cloud, we are now able to visualize our Veeam backups in a central location.
The amount of time we use managing and evaluating our Veeam backups has been significantly reduced by Bocada Cloud."
Matt Y.
Director of Managed Services at Acruity
"Bocada Cloud - The Backup Radar Replacement"
"Easier to use compared to Backup Radar, has an easy to understand central dashboard with filters, and simpler set and forget integration process using prebuilt connectors, especially for our AWS and Azure backups. Compared to Backup Radar, we have found the reporting easy to setup for client facing reports that make sense and are easy to build. Month to month, resource count based pricing options are a welcome change compared to Backup Radar. We are no longer having to lock in a resource roof to account for temporary resource monitoring or use fluctuation based on clients moving to SaaS based solutions.
In the past when using Backup Radar, we struggled to accurately connect all of our different backup solutions, in particular native cloud backups from AWS, Google Cloud and Azure. Resulting in a longer multi portal backup check process. Bocada is now helping us to monitor backups being taken by our secondary backup solutions and provide accurate reporting to our service teams and customers on the performance of these backups. This is helping to reduce the time spend completing backup checks by our infrastructure team, allowing them to manage to exception."
Lewis H.
Head of Service, InterIntra
"Great Backup Tracker"
"Bocada Cloud allows for great backup tracking and easy to see backup success across multiple clients. The deployment of Bocada Cloud is fairly easy now and has worked really well for us. They are actively developing it which is nice to see as well."
Cory P.
Director of Managed Services at Hutchinson and Bloodgood LLP